For Zoho One customers, a Zoho AI Website Assistant has no additional software licensing cost, provided usage remains within the included AI token allowance (learn more below).
If you don’t use Zoho One
You can start with Zoho SalesIQ + Zia Agents without purchasing the entire Zoho One suite.
Typical starting configuration
| Component | Cost |
|---|---|
| Zoho SalesIQ Basic* | $7 /month (billed annually) |
| Zia Agents - separate agent license | $0 (For One AI Agent) |
| Zoho-hosted Standard AI - 30 million tokens/month included | $0 |
* 50,000 visitor tracking/month, 1,000 operator chat sessions/month, 1 chatbot + 25,000 bot chat sessions/month
Additional Standard AI usage is currently $1 per additional 1 million tokens.
For the current Pro model, the included allowance is 20 million tokens/month, with additional usage currently priced at $3 per additional 1 million tokens.
Example: monthly AI usage costs
If you use the Standard model:
| Monthly AI usage | Additional AI cost |
|---|---|
| 30M tokens | $0 |
| 50M tokens | $20 |
| 100M tokens | $70 |
| 200M tokens | $170 |
The AI allowance is measured in tokens, not a fixed number of conversations. Actual consumption depends on conversation length, context, knowledge retrieval and agent complexity.
Current Zoho pricing
For the latest SalesIQ plans, operator pricing, chatbot-session limits and available features:
View current Zoho SalesIQ plans & pricing →
For the latest Zia Agents model pricing, token allowances and AI overage rates:
View current Zia Agents AI pricing & token usage →
For Zoho One users
Zoho One customers already have access to the required SalesIQ and Zia capabilities within their existing Zoho environment.
Now, the main investment may be implementation rather than additional software licensing. This can include:
- AI agent design
- Knowledge architecture
- SalesIQ configuration
- CRM integration
- Lead qualification
- Automation
- Human handover
- Testing
- Optimization
Software licensing vs. implementation
The Zoho prices above are software licensing costs only. They do not include professional services such as:
- AI strategy
- Agent configuration
- Custom integrations
- CRM architecture
- Automation
- Website implementation
- Testing and optimization
These services are scoped separately according to the complexity of the project.
Pricing note: Zoho pricing, plans, AI models, token allowances, regional pricing, taxes and product features may change. The figures above are based on Zoho’s published information reviewed in August 2026. Always confirm the final price in your Zoho account before purchase.
Ready to see what an AI assistant could do on your website? Explore our AI Website Assistant solution or book a free consultation and we’ll scope it with you.